Privacy Policy

1. Acceptance of Policy

By accessing or using Raven Luxury Events Inc. DBA Raven Blooms’ website, applications, or related services (collectively, the “Service”), you agree that you have read, understood, and accept this Privacy Policy. If you do not agree, you may not use the Service. Your continued use of the Service after changes are posted will be considered acceptance of those changes.

2. Information We Collect

We collect two main types of information:

A) Personal Information

Information you voluntarily provide, including:

• ✦Name, date of birth, mailing address, phone number, and email address
• ✦Billing, payment, and delivery details
• ✦Account login information (if applicable)

If you choose not to provide certain information, we may not be able to provide specific services or products.

B) Usage Information

Automatically collected data when you use the Service, such as:

• ✦Device type, browser type, IP address, and geolocation data
• ✦Pages visited, time spent on site, and session activity
• ✦Referral sources (ads, social media, search engines, etc.)

C) Cookies and Google Analytics

With your permission, we use Google Analytics, a service provided by Google, to understand how visitors find and use our website. It sets cookies and collects information such as the pages you view, how long you stay, your approximate location, and the device and browser you use. We use this to improve our website, and we do not use it to identify you personally.

Until you select Accept on our cookie notice, no analytics cookies are set, and Google receives only limited, anonymous signals that do not identify you. If you select Decline, no analytics cookies are set. You can change your mind at any time by clearing this site’s data in your browser, and the notice will appear again. You can also install Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.

3. How We Use Your Information

We use your information to:

• ✦Process and deliver orders
• ✦Provide customer support and respond to inquiries
• ✦Improve website functionality, products, and services
• ✦Personalize your experience and recommend offerings
• ✦Send marketing communications, newsletters, and promotions (you may opt out at any time)
• ✦Ensure compliance with laws, security, and fraud prevention

4. Communications

• ✦Email & Newsletters: You may receive promotional or service-related emails. You can unsubscribe anytime.
• ✦Text Messages & Push Notifications: If you opt in, standard carrier charges may apply. You may opt out in your device or message settings.
• ✦Transactional Messages: Even if you unsubscribe from promotions, you will continue to receive order confirmations, receipts, and essential updates.

5. Sharing of Information

We do not sell your personal information. However, we may share data with trusted third parties who assist us in operating our Service, such as:

• ✦Payment processors
• ✦Delivery services
• ✦Website hosting, analytics, and marketing platforms

These partners only access information necessary to perform their services and are required to protect your data.

We may also disclose information when required by law, to protect our legal rights, or during business transfers such as mergers or acquisitions.

6. Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse. However, no method of online transmission is 100% secure, and you use the Service at your own risk. You are responsible for safeguarding your account credentials.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover that we have inadvertently collected data from a minor, we will delete it promptly.

8. International Users

The Service is hosted in Canada and the United States. By providing your information, you consent to its transfer and processing outside your home country, including regions that may have different data protection laws.

9. Your Rights

Depending on where you live, you may have rights to:

• ✦Access, update, or correct your personal information
• ✦Request deletion of your information (subject to legal requirements)
• ✦Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Significant changes may also be communicated via email or website notice.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact: